NIG claims service

When a policy is taken up with Network Insurance Group, our dedicated claims team will help you to achieve the best outcome. We provide you with assistance from notification though to finalisation of the claim and we work closely with your insurer to deliver you the appropriate outcomes.

Tips to complete this online claim form:

  • Before you proceed further with this claim, please ensure you have:
    Policy number, Date of loss, location of loss and loss description, preferred contact person.
  • If you have the above information this form should take less than 5 min to complete.


In an event of a loss:

  • Let us know if the loss is urgent which requires make safe/temporary repairs to be carried out – this will allow NIG claims team to request insurer to appoint trades immediately.
  • If you have repair quote or invoice, please attach them for the insurer to assess.
  • If you have photos to damage, please attach them so that we can accurately assess your claim.
  • Take reasonable steps to minimise your loss.
  • Photograph the damage.